Machiel Luxem

Machiel Luxem has more than 2 years’ experience as a business consultant in the insurance industry, specifically in an extended greenfield implementation project. He successfully fulfilled his role as a lead business analyst and was able to build up a solid insurance expertise in both Life & Non-Life insurance. He also has experience in managing small teams.


Machiel acquired relevant experience and expertise within the Insurance industry by:

  • Defining and mapping the business & workflow processes of the non-life claims department
  • Creating value stream maps and defining transformation roadmaps
  • Setting up & coordinating the hyper care incident management & follow up
  • Providing a link between the company, customer, the development team and third-party regarding software functionality throughout the development cycle.


  • Fidea
  • ERGO

Team page


Life & Non-life insurance - Claims Management - Policy Admin - Business analysis