Policy Admin

Ensurees to contact for this module:

Client key questions

How to standardize and automate the Policy Admin process?

Ensur helps clients assess their processes against market practices and performance; re-engineer processes using proven methodologies and tools for design and documentation; typically applying principles of Lean (cut waste, manual work, rework, …) and Business Architecture (linking strategy and applications through E2E processes); document process goals; document internal and external responsibilities down to lowest level of activity (procedures); pilot and implement the improved processes.

How to best source Policy Admin?

Ensur helps clients assess against proven criteria whether all or certain Policy Admin activities should be sourced internally or externally; select and evaluate possible partners for external sourcing; transfer activities to the external partner.

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References

Please select the reference you are interested in

PROCESS MANAGEMENT @ BE INSURER
NEW NON LIFE PLATFORM @ BE INSURER

 

PROCESS MANAGEMENT @ BE INSURER
By linking strategy and applications through E2E processes, Ensur helps getting a better and different insight in policy administration processes, leading to better management decisions.

 

Client issues & objectives

  • The client has requested ENSUR to help designing their business architecture. This included the design of all existing processes of all departments.

Ensur roles & Deliverables

  • Set up of the business architecture
  • Design and documentation of level 3 and level 4 processes in Adonis

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NEW NON LIFE PLATFORM @ BE INSURER
By supporting the design and implementation of a new core non-life insurance solution, Ensur helps setting in place a omni-channel and multi-distrubution strategy. It prepares the client for the new challenges in the digital era.

Client issues & objectives

  • Combining product lines managed on different platforms onto a single solution. Extending services to mobile devices for the end client. Increase straight-to-processing for client interactions.

Ensur roles & Deliverables

  • Local insurance expertise
    • Bringing in local insurance knowledge during the design phase
    • Configuration of the product and execute pre-user testing
    • Migration design and testing
  • Local project management
    • Representing the vendor with the local insurance company
    • Managing project resources locally
    • Reporting to client management

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